Utility Billing

DUE TO SOFTWARE ISSUES OUR ONLINE BILL PAY WILL NOT BE AVAILABLE ALL THE TIME FOR THE NEXT COUPLE MONTHS. WE APOLOGIZE FOR ANY INCONVENIENCE CAUSED. 

De Soto's utility bills include:

  • Water (WA)
  • Wastewater (SW)
  • Trash (TS)
  • Recycle (RC)

Bills are generated by City Hall and mailed to residents at the end of every month. 

Water Service Contract

Are you a new resident? You will need to complete a water service contract. Come into City Hall or View the Water Service Contract (PDF). This may be emailed, faxed, or brought into the office. 

*Note: There is a $30.00 connection fee that applies to ALL new water contracts. If not paid at time of request, it will be added to the first months bill. 

Online Bill Pay

Want to pay your utility bill online? Use our online bill pay system to submit your payment. You're completely in control! No more checks, stamps, or trips into City Hall (we'll miss seeing you, though). 

*NEW USERS: To add your account, you will need your Location ID. The Location ID is the ACCOUNT NO. listed on your bill. Please note, all letters in Location ID must be capital. You will also need to know the last payment that was made on your account. If this is the first time you are making a payment on your account, please enter 0.00 when creating your account.

Debit Authorization

Want to sign up for automatic billing? Fill out this debit authorization form (PDF) and return it to City Hall. We will automatically deduct your monthly utility bill directly from your bank account.

Drive-Up Drop Box

In a hurry? We have a White Drive-Up Drop Box located in front of City Hall. Drop in payments 24/7. 

If you come into City Hall we accept:

  • Cash
  • Checks
  • Cards